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Knowledgebase

Questions about Pro, answered clearly

Get clear answers about TreeNote Pro pricing, the 14-day trial, cancellation, refunds, lifetime access and what happens to your data.

Do I need a credit card to start the 14-day Pro trial?

No. You can start the Pro trial immediately with no credit card or payment information required. When the trial ends, your workspace simply continues on the Free plan without losing any of your outline data.

What happens to my outline if I downgrade from Pro to Free?

Nothing is deleted. Your nested tree, notes, and outline items remain completely intact and accessible. Pro features such as multi-views (Board/Table/Mind Map) and version history will pause until you upgrade again.

How does the Lifetime Plan work?

The Lifetime Plan is a one-time purchase that grants you full Pro access for life, including all future Pro feature updates, without any recurring monthly or yearly subscription fees.

What payment methods are supported?

We accept UPI, Cards, NetBanking, and Wallets via Razorpay in India, and Credit/Debit Cards, PayPal, Apple Pay, and Google Pay via Paddle for international users.

How does Drive / Dropbox Sync work with pricing?

Drive Sync is included on both Free and Pro tiers. You use your existing personal cloud storage quota, so there are no recurring storage surcharges.

How does BYOK (Bring Your Own Key) AI work?

With Pro, you connect your own API key directly from OpenAI, Anthropic, Google, Grok, or OpenRouter. You only pay the raw token costs directly to the AI provider without intermediary markups.

Have more questions?

Our support team is always ready to assist you.